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<!DOCTYPE html>
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<html lang="en">
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<head>
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2023-05-08 21:06:48 +01:00
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<meta charset="UTF-8">
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<meta name="description" content="OwlBoard - How to use OwlBoard.">
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<meta name="robots" content="noindex">
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2023-02-09 20:29:07 +00:00
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta name="application-name" content="OwlBoard">
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<meta name="author" content="Frederick Boniface">
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<meta name="theme-color" content="#00b7b7">
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2023-05-08 21:06:48 +01:00
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<link rel="apple-touch-icon" href="./images/app-icons/any/apple-192.png">
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<link rel="stylesheet" type="text/css" href="./styles/main.css">
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<link rel="stylesheet" type="text/css" href="./styles/help.css">
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<link rel="icon" type="image/svg+xml" href="./images/icon.svg">
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<link rel="manifest" type="application/json" href="./manifest.json">
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<!-- NO SCRIPTS LOADED - NOT REQUIRED AT PRESENT -->
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<title>OwlBoard</title>
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</head>
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<body>
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<div id="top_button" class="hide_micro">
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<a href="./">
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<picture class="sidebar_control">
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<source srcset="./images/nav/back.svg" type="image/svg+xml">
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<img aria-label="Home" src="./images/nav/back-40.png" alt="Home">
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</picture>
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</a>
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</div>
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<picture>
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<source srcset="/images/logo/wide_logo.svg" type="image/svg+xml">
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<source media="(max-height: 739px)" srcset="./images/logo/logo-full-200.png" type="image/png">
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<source srcset="./images/logo/logo-full-250.png" type="image/png">
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<img class="titleimg" src="./images/logo/logo-full-250.png" alt="OwlBoard Logo">
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</picture>
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<h2>Help</h2>
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<p>OwlBoard gives you quick and easy access to departure boards for
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all National Rail stations in the UK. It replaces <a href="https://athena.fb-infra.uk">Athena</a>
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and adds location reference codes, PIS code lookups and gives faster access to departure boards.</p>
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<p>Just type a CRS, TIPLOC or STANOX into the textbox on the homepage and tap
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enter on the screen or your keypad. You can also select a differnt board type,
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more details on your choices below.</p>
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<p>For example, Portway Park & Ride's CRS is 'PRI', and its TIPLOC is 'PTWYPR';
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Portsmouth Harbour's CRS is 'PMH', and its TIPLOC is 'PHBR'.</p>
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<p>A CRS is always three letters, a TIPLOC can be between 4-7 letters or numbers.</p>
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<br>
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<h3>Don't know the CRS or TIPLOC?</h3>
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<p>Sorry, you can't search by name but you can use our <a href="./find-code.html">
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Code Lookup</a> page to help.</p>
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<h3>Board Types</h3>
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<h4>Basic Board - Default</h4>
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<p>The basic board shows the next 10 train arrival and departures, as well as
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bus and ferry departures where available.</p>
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<p>You can tap on a trains origin or destination to see service details.</p>
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<br>
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<h3>PIS Lookup</h3>
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<p>PIS Codes are used on-train to tell the PIS system the stopping patter of the
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service. Some systems allow you to enter the headcode and will then load the
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stops, but others require a code to be input into the system.</p>
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<p>Once you are logged in to the <a href="./settings.html#railstaff">Rail Staff
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Version</a> of OwlBoard you can lookup PIS Codes by typing in the CRS code of
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the first and last stop of your service. Lookup by headcode is being worked on.</p>
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<h3>Glossary</h3>
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<p>Some of the terms may be new to you or different from those commonly used.</p>
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<table id="table">
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<tr>
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<th>Term</th>
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<th>Definition</th>
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</tr>
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<tr>
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<td>CAN</td>
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<td>Cancelled</td>
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</tr>
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<tr>
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<td>CRS</td>
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<td>Computer Reservation System Code - correctly termed as '3ALPHA'</td>
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</tr>
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<tr>
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<td>NLC</td>
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<td>National Location Code - Used for finance & accounting</td>
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</tr>
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<tr>
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<td>RT</td>
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<td>Right rime (On time)</td>
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</tr>
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<tr>
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<td>STANOX</td>
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<td>Station Number</td>
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</tr>
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<tr>
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<td>TIPLOC</td>
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<td>Timing Point Location (Name)</td>
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</tr>
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<tr>
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<td>PIS</td>
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<td>Passenger Information System (or Passenger Information Screems)</td>
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</tr>
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</table>
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<br>
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<h3>Spotted an issue with the site?</h3>
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<p>Let me know by <a href="./report.html">reporting an issue</a>.</p>
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</body>
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</html>
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