# Still need help?

If you're still struggling to use OwlBoard you can get in touch.

email: [api@owlboard.info](mailto:api@owlboard.info)

## Found something wrong?

If you have found something wrong with OwlBoards data here's what to do:

### Incorrect PIS Code:

You can report an incorrect PIS Code by emailing [api@owlboard.info](mailto:api@owlboard.info) or by submitting a report [here](https://owlboard.info/more/report/).

### Incorrect Departure Boards:

If you see an error on a departure board it is likely that the error is not caused by OwlBoard.  We fetch live data from National Rail when you request it, short notice changes may not be visible for up to two minutes.

### Incorrect Timetable Data:

Our timetable data is provided by Network Rail.  Some short notice changes are not published in the timetable - for example diverting trains or additional stops.  Timetable data is updated daily with supplemental updates as they become available.

### Something else?

Get in touch by emailing [api@owlboard.info](mailto:api@owlboard.info)