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CRITICAL___Registration links do not work #71

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opened 2024-03-01 13:19:39 +00:00 by fred.boniface · 10 comments
fred.boniface commented 2024-03-01 13:19:39 +00:00
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No new registrations can take place. All registration links are invalid.

No new registrations can take place. All registration links are invalid.
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fred.boniface commented 2024-03-01 13:21:24 +00:00
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This error may relate to a backend error or an error with the TTL index registered with db-manager.

This error may relate to a backend error or an error with the TTL index registered with db-manager.
fred.boniface started working 2024-03-01 13:21:28 +00:00
fred.boniface changed title from Registration links do not work to CRITICAL___Registration links do not work 2024-03-01 13:21:42 +00:00
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fred.boniface commented 2024-03-01 14:08:30 +00:00
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Testing reveals that pending registrations are being purged from the database within five minutes.

Testing reveals that pending registrations are being purged from the database within five minutes.
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fred.boniface commented 2024-03-01 21:04:57 +00:00
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Appears to be fixed based of testing. Requires monitoring but assumed fixed.

Appears to be fixed based of testing. Requires monitoring but assumed fixed.
fred.boniface stopped working 2024-03-01 21:04:59 +00:00
7 hours 43 minutes
fred.boniface commented 2024-03-01 21:16:37 +00:00
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Registration still not remaining active for the expected four hours.

Registration still not remaining active for the expected four hours.
fred.boniface commented 2024-03-01 21:17:00 +00:00
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A new version of db-manager (2024.3.1) will be deployed with additional logging enabled.

A new version of db-manager (2024.3.1) will be deployed with additional logging enabled.
fred.boniface commented 2024-03-01 21:28:35 +00:00
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Logging reveals correct TTL index is created.

Logging reveals correct TTL index is created.
fred.boniface commented 2024-03-01 22:04:31 +00:00
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The issue lies with some external email systems 'clicking' the single use link to assess for threats which means that when the link reaches your inbox, it is already invalid.

While an alternative on-boarding process is implemented authentication will be disabled for PIS and Headcode lookups.

Due to sensitive information on staff departure boards, these will only be available to those who are registered.

The issue lies with some external email systems 'clicking' the single use link to assess for threats which means that when the link reaches your inbox, it is already invalid. While an alternative on-boarding process is implemented authentication will be disabled for PIS and Headcode lookups. Due to sensitive information on staff departure boards, these will only be available to those who are registered.
fred.boniface commented 2024-03-01 22:21:09 +00:00
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PIS and Train lookups now available (temporarily) without registering.

PIS and Train lookups now available (temporarily) without registering.
fred.boniface commented 2024-07-05 10:28:00 +01:00
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New registration implemented, however still getting stuck on threat detection. Current attempt removes barcode image and links.

New registration implemented, however still getting stuck on threat detection. Current attempt removes barcode image and links.
fred.boniface commented 2024-11-10 19:19:28 +00:00
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Closing, new registration and authorisation flow works but is not yet fully enabled on all routes.

To be done once new database management features are complete.

Closing, new registration and authorisation flow works but is not yet fully enabled on all routes. To be done once new database management features are complete.
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Reference: OwlBoard/backend#71
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